Tag Archives: branding

Building A Purpose Driven Company

Identify Your Brand Purpose Begin with the following exercise.

5 Steps to Define Your Brand Purpose

What is your product or service and what does it have to do with your brand purpose?   Are you a product manufacturer? Do you have a retail store or online shop? Does your company provide property management services? Even if these questions seem very basic to you, you may be surprised what is revealed through this practice.

Taking a few moments to determine your purpose by penning a products and services list is invaluable whether you are a start-up company or an existing business. The list helps your customers know what products and services they can expect from you, plus helps your company identify its purpose and where you want to focus your energy.

Begin to identify your brand purpose with this product and service list exercise.

Consider what a customer may need when they are seeking your product or service. Do they just want yarn or do they need online knitting classes? If you are a product manufacturer, will you provide one complete product or replacement parts, will you create multiple models that offer unique features?

Below I have used Connection Group as an example. I began with core services and then added subcategory items under each as applicable. I have purposefully left some items off at the risk of creating a 20-page blog!

The main services Connection Group provides are:

  • Graphic Design – Including logo design, digital graphics, print collateral, publication design, web page design, signage design, display advertisements,
  • Printing – Including – offset and web press, short-run digital and large quantity print runs, proofs, delivery
  • Website Design and Development – Including website design, user interface design, navigation and content flow, digital graphics, website maintenance, hosting
  • Brand Marketing Management  – Including digital graphics, display and internet advertising, direct mail, brochures, event marketing, product marketing
  • Content Marketing – Including graphic design creation, blog writing and distribution, social media post creation and social media management

1. Create your product or services list.

Begin with your core product or service, then add the elements of each. After that step is complete, you can also break down tasks that are part of each service. For our example, we could add specific tasks required for publication design, or website design, etc.

 2. Read through your list.

Do you see some services repeated under multiple categories?

In our example, graphic design services are under all categories. Graphic design is our core service.  It makes sense that we have included it in all of our main service platforms. Although it may appear repetitive, we include a service under each applicable category because we want to communicate clearly to our customer what is available for them.

Graphic design created for print and digital graphic design developed for the web requires a grasp of each medium. Not all creative services firms have expertise in both areas. Adding it to all categories helps our customers know we can be a one-stop solution. Creating a full suite of branding services that helps our customer connect with their target audience is our brand purpose.

3. Could you make changes to increase customer satisfaction?

Can you be a one stop shop or is offering a specific niche a better brand purpose for your company? If another creative services agency did this exercise they may realize they need to bone up on their website graphics capability. Or, they may choose to focus on their print expertise and decide not to offer website design or web graphics at all.

4. How can your brand purpose list help you plan for the future?

Did you recognize you have some extraneous products or services that you are currently offering which do not offer value expected by your customer? Do you find some holes that you could fill in with new products or services? Sometimes companies can create entirely new divisions with a new product or service that utilizes core competencies or current staff, equipment capabilities, etc.

5. How will you serve your customer better?

Determining your core brand purpose is the first step in putting your customers needs first. Your company will also benefit because you can identify ways to streamline resources. Optimizing your equipment, raw materials, knowledge, and staff is key to a purposeful and profitable business.

Let us know if we can help build your company brand roadmap. From a purpose-driven brand assessment to a full blown brand marketing plan we can help you create a unified brand image and increase your brand recognition.

Business Card Design for Small Business

business card design for small business

As a graphic designer I have been known to break a few corporate rules. However, I choose to play by the rules when it comes to business card design. At least when it comes to the shape and size of business cards. As in most industries, there are standards to follow that help consumers and industry professionals.  Challenges, expense and frustration occur when products vary from  industry standards.  An innovative product may be deemed unusable. A company who chooses to break from the norm may be striving to create a new standard (Hello Apple iphone7 headphone). In other instances they may not have compiled the proper research. Or they are just going rogue!

Lately, when attending networking events the business cards I have garnered are in a variety of shapes and sizes. Creative business card design is a valuable investment for start ups as well as established corporations. But, it is important not to get too far away from the norm.  It is your logo and business card design that people see most. Business cards will be exchanged at networking events, one on one meetings, and cold calls. If your card looks unprofessional, then so do you.

What is the size of business cards?

The standard dimensions of a business card design is 2” x 3.5”. Traditionally the 3.5” is the longer, horizontal measurement. Over the years vertical business card designs have made a mark as well. The most widely accepted business card shape is a horizontal version. Industries such as banking, insurance, manufacturing, and education use traditional, clean designs. Comparatively, vertical business card designs, tend to be used by creative industries such as architects, interior or graphic designers, crafters or arts and craft products, etc.

Business card design styles

Business card designs that break away from the normal business card size stand out. But, having an outstanding design is different than having a design that stands out. The goal of a professional business card design is to be memorable, communicate clearly and be easy for the recipient hold onto it. When a vendor hands me a square business card that are all the rage right now I don’t know what to do with it. It doesn’t fit in my business card holder, it doesn’t fit in a pocket folder slit, it doesn’t fit in my phone case! Plus, with square business card design, nearly all are two sided – so now you’ve created more work for the recipient.

Don’t get me started on the small business card designs that resemble the size of keychain loyalty cards. Why would someone choose these to promote their business? Does the small business card save that much on paper cost? I will confess, I do not know the actual printing cost of business cards in this format. Why? The answer is because I would never recommend them to my customers. Consider using them as a small product insert but please don’t use them as a professional business card.

Size matters

In closing, I will share that it is common practice to scan business cards into a customer relationship management (CRM) system. All of those tiny business cards get stuck in the scanner. Additionally, square, two sided business cards must be scanned twice. In one sense you have achieved the goal in standing out to me by choosing an odd shaped business card design. Increased scanning and input time has been created for me. This doesn’t leave me with a good impression of you and your company. Isn’t leaving a good impression the first goal of networking?

We’re happy to take a look at your business card and offer feedback. Fair warning- it will be honest feedback! Email or give us a call today.

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Small Business Marketing – 5 Steps Towards Mastering Your Marketing Plans

Set your course!

For the next 12 month I will be posting small business marketing tips and a worksheet will be available to walk you through the exercise. These exercises are taken from our e-book Mastering the Art of Marketing.  Click Here to Receive your FREE 2015 Small Business Marketing Plan Worksheet and Sign up for Connectivity. I chose this formatting so small businesses or solo-preneurs with limited staff and time may be able to take on business branding and marketing in monthly bite size chunks. All of the worksheets relate to small business marketing, branding and advertising for small business growth

Five Steps Towards Mastering Your Small Business Marketing Plans and Editorial Calendar

Following is your first exercise to get you rolling – let’s build a marketing plan! These questions can be answered in short
time by those directly involved in growing your business.

1. What are your business goals for 2015?

Are you adding a new product line, want to increase sales, want to start selling online? Identifying top priorities can help you stay focused. CAUTION: Avoid making everything mission critical! Try to choose one main focus for the year and break it down into bite size chunks. Choosing to increase sales by 35%, plus launch a new product or service, plus expand from a regional company to serving the entire nation is probably too ambitious.

Give yourself time to build on one main focus for the year with obtainable goals.

Write down your top 3 goals on your worksheet.

2. Who is your audience?

Is your product or service available in one region or can you serve the world? Do men relate or only women? What is the age range?

Identify these 3 main demographics and consider more details as you hone in.

  1. Geography
  2. Gender
  3. Generation

3. What is the best method to reach your market?

Where can you find your audience? Snapchat, Linkedin, forums, local expos/events? Right now Tweens are on Instagram and posting Vines, the Senior demographic still love their newspapers, Facebook, and TV’s (with ads included not much tivo-ing happening with this group). Hobbyist frequent Pinterest, specific online forums and discussion groups. Find out where your audience is and get in front of them.

List your top 3 Methods or Media choices on your sheet.

4. Determine your budget – Time and money

How much money and time can be allocated monthly to marketing? How much do you think your competition is spending? Small businesses sometimes believe they have more time than money, but time costs money. If you are not skilled at marketing can you save your time, money, sanity, and reputation by turning it over to a professional? Spend some time on research getting cost estimates for some of the methods you are considering for your company marketing. What is the cost to bring your website current? How much is a radio spot? How much would a brochure or flyer cost? Is there ROI in internet marketing and internet advertising? Make the calls
and get the numbers. If you do have more time than money right now, what do you feel comfortable tackling on your own? Determine what marketing efforts can extend your dollar farthest to keep connected with your customers all year.

List you top 3 Small Business Marketing Elements on your sheet.

5. Commit to Paper – Create a Marketing / Editorial Calendar

Do you have trade shows or annual events you attend or host? Do these require printed invitations, e-vites, advertisements, banners? Focus a few months in advance to get your marketing pieces in order. Think about your monthly marketing. Will you be creating regular blog and social media posts? Save time by creating an editorial calendar with topics to cover each month, plan your discount offers, sales, consider holidays, industry awareness weeks/days,

(Green companies could highlight 2015 as the Year of Light, National Arbor Day, restaurants could announce National
Soup week, etc.)
List the Top 3 Calendar Items on Your Sheet

Good luck!  Remember taking time now to complete this exercise can set your course for the entire year! If you need help contact us. Have questions, post them below, you never know others may have the same question and you will be helping them. COme back next month for another small business marketing worksheet!

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Master the Art of Marketing for Small Business in 2015

Mastering the Art of Marketing for Small Businesses ebook coverBegin 2015 with a clear direction of marketing for small business. Mastering the Art of Marketing is a compilation of marketing and design strategies your small business can implement right away. Explore the workbook on your own or with your team.

Mastering the Art of Marketing is a resource for start-ups and small businesses ready to go to the next level. Each month learn new steps to connect with your target audience.

January: Set Your Course

5 step master plan for your 2015 Small Business marketing –Production, brand manufacturing, service firms, wholesale e-commerce businesses, brick and mortar retail, local bars and restaurants, increase growth opportunity when you have a plan.

February: Practice Kindness

People Helping People: Social Media Connections Transform Your Business – Coaches, authors, professional speakers, real estate agents and service firms begin building on your fan base.

Master the Art of Marketing e-workbook is a 12 step monthly marketing for small business strategy. Start the new year with all the information you need to get the 2015 small business marketing results you want.

Sample Workbook Topics:download button - marekting for small business

• internet marketing for small business
• marketing plans and editorial calendars
• brand marketing and development
• internet advertising

worksheet-page-marekting-for-small-business-mastering-teh-art-fof-marketing

Sample monthly marketing worksheet

The exercises in this e-book have been laid out in the form of a calendar year. We chose this formatting so small businesses or solo-preneurs with limited staff and time may be able to take on business branding and marketing in bite size chunks. We don’t want you to feel overwhelmed and abandon the effort part way through by attempting to complete it all in one day!

We also recognize entrepreneurs are a different breed of animal – which is why we love working with growing small businesses – our jobs are NEVER boring! Because of the unique personality traits and individual style of each business owner we also recognize some of you are not going to follow a designated path. We encourage you to skip around the book and choose the practices that are most important to your small business right now. All of the worksheets relate to marketing for small business, branding and advertising for business growth. There is no set order in which you must follow. Some of you may choose to begin at the end with the worksheet on branding. If you have not already defined your brand promise I would encourage you to do so.

Our hope is that this ebook will help you to begin the new year with goals and plans in place to build your business by delivering the very best product and service in the way your ideal customers want to receive it.

Whether you choose to take it all on at once and begin the new year with plans in place or whether you choose to tackle a worksheet each month throughout the year it is up to you. We have designed the content so you may use this ebook outlining marketing for small business for years to come. Social media platforms and resource links may change but the essence of mastering your marketing for small business will remain the same.

If you find some of the tasks to be burdensome or difficult to complete, please contact us. Connection Group provides all of the services contained in this packet. If you are part way through and just need a nudge of support or if you have decided your efforts are best directed to run your company. Outsourcing the tasks of marketing for small business and all the items involvedis a smarter use of your energy, connect with us today. Connection Group can help you with your corporate branding, graphic design, marketing, web design, and web maintenance.

Download today and attract what you desire for your business in 2015. Be inspired to create relevant marketing for small business that will captivate your ideal customers. All of the best to you as you move forward with the process of your small business marketing.

May 2015 bring peace and prosperity personally and professionally.

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How Can a Brand Marketing Consultation Help Business?

marketing consultant in meetingI remember during my stints in the corporate world when the executive offices shared that they were bringing in a  business consultant, there was a chorus of groans in every department. Truthfully there were times when a better solution would have been to survey staff, vendors and customers to get a clear picture and new direction to meet the company goals. In other situations however, an outside view that is qualified in a specific area can provide valuable insight to the functioning of individual departments and the company as a whole, large or small.

How can a business consultant know more about my small business than I do?

Bringing in someone who is not involved personally, who didn’t toil and burn the midnight oil to meet that first big order is difficult for some business owners. There can also be a fear that although a consultant is impartial, their discoveries may be difficult to hear, let alone implement. A private consultation for your small business can help you take a step back from the day to day operations many business owners are mired in and address areas of concern that have been missed and can be improved upon.

How can I find a business consultant who can help my small business?

It’s true there are some consultants who never actually worked in the careers they are posing to be experts in! It is important that you hire a seasoned professional who is fairly priced and can help your company. Look at each prospects credentials, previous employment, website testimonials or reviews and of course ask around your network for recommendations.

How do I know what type of business consultant can help my small business?

There are industry specific consultants you may find who can greatly benefit your business. A publishing consultant who has written, promoted, and published their own successful books who has client references could provide valuable insight to a self-published author for instance. If you are a manufacturer you may seek an expert in international trade or a new realtor could learn a lot from a consultant who specializes in real estate business consulting. There are also service specific consultants that can hone in on specific business practices. For instance, Connection Group offers marketing consultations and brand consultations. With over 20 years in the advertising, graphic design and digital marketing industries my staff and I have hands on experience with marketing and brand strategies.  When companies need a brand consultant or marketing consultation we can evaluate current efforts and identify new approaches. The variety and types of consulting available are virtually endless, there are IT consultants, Corporate Finance consulting, Human Resources Consulting, and a full gamut of specialists for every aspect of your company.

How do I know if my small business needs a marketing consultation?

Maybe you have been in business for 15 years and your business has evolved to include more products or services than you originally planned. If your marketing and brand efforts have not evolved along with your company you may not be capturing the target market you would like to serve now. Or, are you a start up company who isn’t clear on how to position your company in the market? A marketing and brand consultant can ask key questions, review current products or services, clientele, staff, visuals, messages, packaging and other print and digital design collateral and hone in on a clear and targeted message to funnel into strategic points of customer contact. If you believe a marketing and brand consultation will help you reach your business goals please connect with us today. We provide online marketing consultations by evaluating your digital branding, visual imagery, brand message, website, blog, social media, reviews and in-bound links, etc. We also provide consultations for brick and mortar shops. We can evaluate your branding, environment, decor, signage, product placement and provide suggestions for driving local foot traffic or increasing online efforts to increase sales and exposure.

Why not end the year with pre-planning for success in 2014? If you know your product or service is top notch, your customer service is caring and timely but your company is not experiencing the growth and sales for the level of quality you are providing, you could benefit from a brand and marketing consultation. Give us a call today, we’re passionate about this business of branding and we love to serve and see our customers grow.

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10 Tips – DIY Small Business Logo Design

For some people, putting together a DIY small business logo design is easy. Anyone with a computer and software can do it. Can you believe a person built a logo in Microsoft Excel?

It’s often too easy to distinguish a professional logo design from a DIY small business logo design. These tips can save you grace, time, and money.

charlie's-bar-and-grill-logos1. Color Can Cost You

Remember that your digital logo is in RGB. For professional printing purposes, you will need it converted to the CMYK color ink model. For specialty advertising, promotional products, labels, etc., you’ll get a better price if you use spot or pantone (PMS) colors instead of 4-color process printing. Save money and time by making sure you have all formats in place before ordering printing, creating displays, etc. Learn more about the color models in our recent blog post: DIY Graphic Design – Reproducing Your Small Business Logo Design and DIY Design: How to Choose Colors for Your Small Business Logo and Brand.

2. Can You See Me Know?

Your screen is right in front of you and possibly blown up 1000 percent larger than an actual business card. Make sure your logo is legible when it is reduced to fit clearly on a business card. Print at 100% to check legibility.

3. Consider Old Eyes

Depending on who your small business is marketing to, you’ll want to remember that as the population gets older, eyes can’ distinguish certain colors on top of similar colors. Make sure to balance and contrast colors especially when you are placing color on color.

4. Match Your Font Personalities

wirth-and-fedewa-construction-logo-designNow that you are a designer, it is no longer ‘type.’ Instead, we are sculpting with fonts. My first caution is to please not treat them like they are shoes. ‘The more, the merrier’ doesn’t apply to fonts. We must limit ourselves. Too many styles will appear erratic.

Choose a font that is legible from a distance. This doesn’t mean it has to be simple or boring. A stylish font that communicates clearly establishes a  brand.

Which style feels right for your business? A flowing script, or a vintage schoolhouse font for a bridal shop logo? Solid bold sans serif, or edgy and grungy for a manufacturing firm logo? Choose what fits and keep it clean.

5. Logo Size Matters

Your computer screen is 72 dots per inch (DPI). To reproduce a logo that is clean and crisp when printed professionally, your logo needs to be at least 300 dpi. As a guide for business card, brochure or pocket folder printing, your logo file should be 300 dpi by a minimum of 4” tall. Don’t worry about the width as long as it is equal or larger than 4”. For small business exhibit design and other sign designs including vehicle graphics, I say go as big as you can with your logo file – vehicle wraps cover a lot of area, you want your logo to be crisp and clean even at 8” if it is called to.

6. Use Effects with Caution

Be careful with effects that overwhelm your font or graphics. Effects often use shadowing that may distort your business logo when printed or when it is enlarged on a screen that’s bigger than the original. Don’t let your small business logo look as though it’s from a horror film. Unless it is a horror film.

7. No Stealing!

OMGosh get your hands out of the Google images cookie jar! I know everything looks so good in there but you just can’t have it.

Fortunately, there are plenty of clip art resources and stock photos sites available. You probably have some installed with your software. Don’t get crazy and use the same stick person image from Microsoft Office that millions have used in their logos since the 90s’. Be unique, how can you change a stock graphic to make it your own?

There are free resources for stock images online and some with fees that have limits on use. Read use terms carefully. Be careful and respectful,  and follow online copyright law.

original cartoon illustration logo8. Eye-Catching Original Graphics

Using graphics in a small business logo design is a great way to help your logo design stand out. If your artist  (wife, kid, guy you met at church…) draws a logo graphic for you, the bigger the original, the better. When you scan the logo into your computer, scan it at 100%. If it is a digital illustration the original should be saved at a high resoluton from it’s native application.

An original illustration of a house for a custom home builders logo that is only 1” wide will not reproduce well once it is blown up to fit the side of a vehicle. A small original may also limit how much color can be added. Be sure the style suits the message you want to Not a DIY small business logo design but a logo for Custom Home Builder logo designportray for your small business.

9. Admit When You Need Help

If you find you are spending every weekend for a month researching and designing and restarting to design a logo for your small business, stop.  Think about the value you place on your time as a busy small business owner. Instead, put in a few hours doing what you are skilled at and take the money you made to pay a professional.

10. Honest Feedback

Most important of all, get feedback on your design. Share ideas with your family, friends, people who know nothing about your business and people who know you and that you respect.

Please don’t ask a professional graphic designer for an opinion on your DIY small business logo design unless you are ready to hear the truth. I love it when I can say, it works; good balance and choice of colors, etc. When there are issues… and  you already told me your daughter designed it for you… I’m in a bad spot.  The designer in me knows it’s my job to create strong brand identities. The human says, I can’t squash a kid or a parent’s dream. Prepare yourself to hear the professional truth, maybe don’t have your daughter in the meeting!

Start your DIY small business logo design

All the best on your business endeavor and enjoy creating your DIY small business logo design and honing brand message!

On the Web: How to Manage Your Brand as a Small Business

As a small business owner, one of your jobs is to manage your brand online and off. In addition to reaching new customers and growing your company, you need to maintain an online presence and use it to achieve your goals.

logosWhile you’re good at what you do for your business and customers, you may not be quite as savvy when it comes to the internet. So, we put together this checklist for managing your website, and brand, as a small business owner. Putting these elements in action lets you take advantage of the opportunities that the web has to offer.

A. Have a Clear Message

Your business (and website) must have what is often called a unique value proposition (UVP), or unique selling point. What are you offering? Who is your audience?  What message do you want to send?

Before you start creating or revamping your website, you must be able to answer these questions.

  • Your offer is simply your roster of products or services and their corresponding prices.
  • Your ideal customer is the person whom you want to engage in your business. These are the people you want to attract to your website, and move to make a purchasing decision.
  • Your message is what you want to stand out in your prospects or customers mind. Are you the most economical, the best quality, the fastest, or the most experienced?

What comes next is a bit more complicated: Identifying and crafting your message. This is where the “unique” comes into your unique value proposition. What makes you uniquely qualified to offer these services? In other words, what makes your business different from the rest?

These are things you must think about before you set up your online hub. In order to have an effective website, you must identify what makes you different from all the others that are offering the same thing. If your business caters mainly to your local community, you would want to include that as part of what makes you stand out. You know your customers by name, you provide a personal touch to your services, and so on.

Once you know your message, you must present it in a clear, concise, and consistent way, which brings us to the next point.

B. Unify Your Brand

Everything that has your company’s name on it – whether it’s a business card, a logo, or a website – is part of your brand. They must all work together to get your unique message across to your ideal client.

Here are some practical tips that will help you with brand management in a way that supports your day-to-day work:

Your website must be self-hosted and be on a relevant domain name.

Self-hosted simply means it’s not a free service or platform, like Blogger or WordPress.com.

When your buy your domain name, it should be “yourbusiness.com” (example: connectiongraphics.com). Make it easy to remember, with no numbers or special characters except if it’s part of your company name.

A self-hosted site on a good domain name tells your customers that you’re an authority in your field. They can trust you with their business.

Create a unified look that reflects your company and mission.

The image your business presents must be consistent across all types of communications, whether it’s online or not.

The first place to start is your company logo. If you don’t have a logo, get a professional designer to make one for you. Use it on all your communications.

Pull colors and design elements out of your logo and use them in your website, e-newsletter, letterhead, promotional materials, etc. For example, if you use a clean sans-serif font on your business card, don’t go for swirly artsy types on your website.

Set-up online outposts.

Whether or not you like being on social media, it’s now practically a requirement for any business. You need to set up and maintain “online outposts.” These in turn will direct your ideal customer back to your website, and toward a decision to purchase.

These outposts include blogs, social media and newsletters.

C. Create Effective Content

Now that you have your self-hosted website and relevant online outposts, you need to turn your attention to the elements of your site that will turn your readers into customers.

Your business website must have the following:

  • About page (what your business is about, who you are, your qualifications, and other special attributes that will make the online reader want to do business with you)
  • Easy-to-navigate information about your services and/or products
  • Different ways to contact you (via contact form, address, email, twitter, Facebook, etc.)
  • Option to subscribe to an email newsletter or RSS feed
  • Secure product page and shopping cart, as needed
  • Regularly updated information about your services, products and related topics

The last item on the list above will help your clients know your business better, as well as help you get found in search engines. The best and easiest way to do this is to maintain a blog. High-quality and regularly-updated content will establish you as an authority in your niche.

As a small business owner, an effective online presence begins with and is established by a clear message, a unified look and effective content. If you’d like to learn more about how to manage your brand online and off, sign up for our newsletter, Connectivity.

Raising a puppy and building a brand ain’t what it use to be.

Photo of Bar-leigh (Barley) in the garden sticking out her tongue.Our family recently welcomed a new puppy into our home. It has been over 15 years since we have harkened down this path. I am quickly reminded of the dedication and attention puppies require, as well as the many items needed for entertainment and home protection.

Yesterday’s visit to the big box pet store displayed rows and rows of dog treats and toys to; stimulate minds, increase physical activity, encourage agility…, so many tools to ensure successful puppy raising. A quick Google search on ‘how to train puppies not to bite,’ resulted in a plethora of free videos and resource links for every activity imaginable for a dog or owner to explore.

All of this is underway while in the midst of developing an integrative marketing plan for a client’s expansion into a new geographic area. As with the puppy merchandise and training, tools and resources for brand marketing and graphic design continue to evolve. There is a large variety of options available that promise to achieve the same successful result.

Do I stick to the tried and true methods; discipline, attention, consistency? I know they worked, I have had well behaved dogs and successful customers throughout the years. Or do I bury the old school methods and invest time, faith, and money into the new approaches; gadgets, permission, rewards?

An appetite for the new with respect for the old could be an adage for all I do, from home decor, marketing, graphic design and puppy raising. I believe combining old with new is the true key to success in most every endeavor. As we travel the road together, our family and puppy, and Connection Group and our customers, the best solution is to recognize the individuality in each relationship. Each situation, each personality, each philosophy, is unique and requires personalized solutions that are adaptive to current times, trends, and budgets. We will continue to invest in the appropriate tools and disciplines each project requires to reap the most reward – happy, contented, successful clients and puppies.

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